Outlook 2007 cannot download oab from exchange 2010

Cannot download gal in outlook 2010 the cloud internet. Outlook hangs attempting to download offline address book. How to download offline address book in outlook 2010 using exchange 2007. For outlook 2010 check if the oabvirtualdirectory is present. However, it becomes available only after maintenance tasks are completed on the exchange server usually around 5. In outlook 2010 and 20, you can also find out the download address book command with. Some articles point to autodiscover as the problem. How to fix outlook oab not updating issue in exchange server. In general, the offline address book for an exchange account will be updated automatically in outlook. This guide will show you how to download your offline address book in microsoft outlook 2010. Hi sir, some days ago i was migrated the domain controller from 2003 to 2008 r2 successfully but i am facing a problem with my ms exchange server 2007, i have change the dns in exchange server from old to new but exchange server still using old global catalog and domain controller, i checked from server configuration mailbox server system properties.

Updating the offline address book in exchange and outlook. Exchange global address list and the outlook offline. Removing anonymous access in iis on autodiscover and oab fixed the problem. All mailboxes and public folders replicated fine, but i cannot download the offline address book in outlook 2007. You can disable the option download changes since last. This oab is important because it contains the address book of your company and the users inside the organization. Events that are similar to the following are added to the synchronization log. Perform manual step to configure ms exchange address book offline and fix offline address book error 0x8004010f occur when synchronize in local outlook. If you are using microsoft outlook 2007, the following steps will walk you through. If the problem is with outlook 2003 then proceed with linear troubleshooting for oab in legacy exchange. In this post, we have discussed that what is outlook oab file, the location of oab file, how a user can download and open oab file. Just recently i came across an interesting support case which involved an exchange 2010 offline address book oab and outlook 2010 clients trying to download it. Outlook clients receive error 0x8004010f when downloading.

On the database properties check which oab is configured. If you are connected to a server that is running either exchange 2000 or exchange 5. The issue with the oab download not working has been investigated by the outlook product team. Problemsusers, new or old, cannot download the gal. If i highlighted the stuck process, i could see that it wasnt able to get the offline address book.

If you generate a new oab for troubleshooting purposes and it has been. On the tools menu, point to sendreceive, and then click download address book. Outlook error 0x8004010f while syncing address book. Administering the offline address book in outlook microsoft support. Besides writing his personal exchange blog, letsexchange. If you see the 0x8004010f error not downloading offline address book files. Error 0x8004010f when outlook 2007 clients download oab. Specifically, the offline address book may fail to download to outlook 20 clients. Im guessing this is an oab problem and no matter what i try i cannot get it to download. Downloading offline address book generation fallowing errors on outlook clients.

In testing the issue, i attempted to browse to the oab xml file manually through my web browser. Outlook 2016 outlook 20 microsoft outlook 2010 microsoft office outlook 2007 microsoft office outlook 2003 outlook for office 365 outlook 2019 more. Tech support scams are an industrywide issue where scammers trick you into paying for unnecessary technical support services. An offline address book oab is a local copy of an address list collection. From outlook 2007, outlook 2010 and so on, outlook downloads offline address book using the oab url webbased iis. Also, when i test the autoconfig for outlook, there is no oab url specified in the results everything else looks as it should, yet. Offline address books in exchange server microsoft docs. Mail autoconfiguration in outlook 2007 2010 and check on which url the outlook client is looking for the oab, you will see which cas server outlook will query and also which oab guid it will be looking for on the cas file share. Users on the exchange server mail using outlook 2010 client are unable to download oab and hence the gal is not being updated. Rather than waiting 24 hours for outlook to update the offline address book on its own, you can force an update via the sendreceive menu button. Outlook 2007 unable to download offline address book error.

The microsoft exchange troubleshooting assistant tool can be downloaded from. Outlook 2007 cached mode, exchange 2010 cant download. The microsoft exchange server reported 0x80190194 the. In microsoft outlook 2010 and 20, you can easily download the offline address book of your exchange account with following steps. Download offline address book freezes in outlook 2010 noticed that a new email address was not showing up in the global address list in outlook 2010 for a few executives. Download offline address book freezes in outlook 2010. In the following section, we are going to discuss how to resolve such issues. Error 0x8004010f in outlook 2007 when trying to download oab. Simple ways to troubleshoot exchange offline address book. The offline address book oab for exchange users is generated immediately when your account is created. Everything is fine now except that clients cannot download the offline address book. But still the users name does not change in the gal. They are working on a fix which is expected in the november 11th public update. Make sure that if you are using an outlook 2007 client, your oab is web distribution enabled and the oab files have been replicated over to the.

When outlook users are running in cached mode, they rely on the offline address book oab to provide them with access to one or more addresses that are always available when they are connected directly to exchange the oab is rebuilt and downloaded on a default schedule as shown below. I apply the changes in emc, update the oab and from outlook2007 download the oab. The outlook clients must download the offline address book updates every 24 hours. I am migrating from exchange 2003 to exchange 2010. If you are going to maintain a mixed organization for a little while exchange 2003 exchange 2007, exchange 2007 exchange 2010 you need to know a few things. Is it painful to create new oab for exchange 20 and if someone can give me instructions for that oab in exchange 20 is not working the same way like exchange 2007 2010 prabhat nigam says. We opened the iis manager and found that the authentication permissions for the exchange related virtual directories were. Some initial investigation resulted in pointing the finger at the offline address book. Outlook cannot update to the current version without it.

I have been looking for a much better way to show my appreciation to dr. The microsoft exchange server reported 0x80190194 the operation failed first thing i think you need to check if you are having similar issues are. Client will download their own oab depends upon their client settings in database properties. Im having the problem on both outlook 2007 and 2010 clients. This guide will help you resolve the outlook 2010, 2007 0x8004010f error when it. This is simple, in your exchange 2010 or 2007 emc, go to organization configuration level, then mailbox. Exchange server 2010 sp2 running on windows server 2008 r2 sp1. Select any folder of exchange account in the navigation pane, and then click the sendreceive groups download address book on the send receive tab. Outlook 2007 and previous tools sendreceive download address book outlook 2010, outlook 20 and outlook. From outlook 2007, outlook downloads offline address book using. Reviewing the offline address book configuration of existing exchange server organizations to avoid full oab client download after exchange. In outlook 2010 and previous, it is recommended to leave the option.

After installing an exchange 2007 or exchange 2010 server. When i try to dowload the oab i get the following message. But there are several steps you can try to correct it. After migrating from exchange 2003 to exchange 2010. Iis logs on the exchange 2007 server indicate hits on the oab.

If this test doesnt work, then autodiscovery and download of the offline address book wont work. Find answers to exchange 2010, outlook 2007 cannot download offline address book error. He is passionate about exchange, lync, active directory, powershell, and security. How to download offline address book in outlook 2010 using. Hi, im trying to download the offline address book using outlook 2007 in cached mode since the global address list if taken from the oab when i try. Note the default setting on exchange server 2010 and earlier versions is to generate an offline address. This error appears when the bits queue is full of jobs and cannot take any more operations. Consider a scenario which is related to the most common query asked by a user. Oabs are the only option for outlook clients that are disconnected from the exchange server, but theyre also queried first by connected outlook clients as a way to. Once you make the generation server 2007 or 2010, then you can add the 2010 cas servers to the list of web distribution.

I might have a problem with my offline address book in outlook. Fresh laptop image, new windows profile, new outlook. But from exchange 2010 outlook connects only to the client access server for mapi connectivity. Hi, we just are migrating exchange 2003 to exchange 2010 and then will migrate to exchange 20.

Make sure the oab is public folder enabled and you have oab version 2, oab version 3 and oab version 4 checked off so your legacy clients can download the oab files from the public folder store. In the meantime if you are experiencing the issue you can uninstall the update, kb 2986204 to workaround the problem. I believe this to be the oab connection as i cannot download the address book manually anymore. Steps to troubleshoot offline address book exchange 2010.

Outlook 2010 client are unable to download oab and hence the gal. Thought this might be a problem with the offline address book so told outlook to download the offline address book which produced the following error. When you use outlook 2007 or previous, youll have to rename. How to stop outlook 2010, 2007 from showing the 0x8004010f error. You can help protect yourself from scammers by verifying that the contact is a microsoft agent or microsoft employee and that the phone number is an official microsoft global customer service number. Solving additional issues with exchange oab download. Outlook oab download fails with 0x80004005 and 0x8004010f. For example, the default attribute offline address book dn may resemble the following attribute. Home ms exchange server exchange 20 unable to download offline address book. But outlook 2010 can download the oab from exchange 2010 server.

Also another way to check this is to see if users are able to modify oof assistant settings in outlook 2007 0r 2010. Click on advanced type the fqdn of the exchange 2007 2010 cas server, and then click on ok and restart outlook. Posted on april 30, 2018 by hostingca under exchange 2010 faq, exchange 2016 faq. Offline address book generation server will be a mailbox server. When a microsoft outlook client tries to download the offline address book in microsoft outlook, the offline address book may not be downloaded successfully. Last week we lost connection to our hosted exchange server, and. Solved exchange 2010 offline address book 0x8004010f. From outlook 2007,outlook 2010 and so on, outlook downloads offline address book using the oab. Outlook 2007 cannot download exchange 2010 offline address. We found outlook 2007 sp3 client unable to download offline address book in cache mode from exchange 2010. Renaming just a single or some of the files will result in an oab. Nuno mota is an exchange mvp working as a microsoft messaging specialist for a financial institution. While i am trying to update any of my outlook 2007 2010 offline address book i was unable to.

Outlook 2007 unable to download offline address book. In order for web based distribution to work you have to make the generation server a 2007 or 2010 server. Ive been fighting this now for about 12 hours and have tried everything i can think of, but to no avail. The vast majority of exchange offline address book problems youre likely to encounter after an outlook. From this point on you will need to create a web distribution enabled oab for your outlook 2007 clients to download. Offline address book oab intermedia knowledge base.

Oabs are used for address book queries by outlook clients that are configured in cached exchange mode. I ran into an interesting issue where the exchange 2010 oab failed to download to outlook 2010, 2007, and 2003 clients. Things to be checked before you proceed with troubleshooting. How to download your offline address book in outlook.

In order to remove outlook download offline address book error or local global. Outlook does not finish send and receive of oab mcb systems. Offline address book error 0x8004010f occur when configure. Outlook offline address book oab file is a collection of outlook address book, which contains the name, email address and other contact details of outlook users. I migrated a handful of users today from an exchange 2007 system to an exchange 2010 system.

Has the oab vdir been created under the default web site on the cas server. This is a guide on how to download your offline address book in outlook 20. Exchange 2010 outlook 2010 oab download failes with. This week, the send and receive task in outlook 2007 sp2 and outlook 2010 started hanging while trying to download from exchange server 2007 sp3 on sbs 2008.